Finding out who offers IT services — and who among them is the best — isn’t a simple task. Ask any potential partners these 4 questions to make sure they’re the right Bay Area Computer Solutions company for you.
There’s no decision more crucial to your business than who you’re going to work with to get the best IT solutions.
No matter what industry you’re in, you rely on IT in some way to power your operations. That’s why it’s essential that you find the right IT company for your unique needs. The right technology minimizes downtime, increases productivity, and ensures that you’re always functioning at your absolute best.
Unfortunately, this is easier said than done. Finding the right Bay Area Computer Solutions company means sifting through all the providers that currently offer it. To find the best IT support in this area, you first need to know what to look for.
The 4 Top Questions To Ask Your Next Bay Area Computer Solutions Company
Do you offer proactive IT support?
Proactive monitoring ensures your IT environment stays running properly and avoids common issues and lag. By monitoring your systems, your support team can identify potential areas of risk seven days a week, 24 hours a day.
Monitoring can be applied to applications, networks, security, computers, and data centers, ensuring that:
- Critical updates and patches are applied without delay
- Hardware failure is identified and addressed as it occurs, if not beforehand
- Any other issues are handled in real time, keeping downtime to a minimum
Do you have extensive experience?
Just as it’s important to ensure your Bay Area Computer Solutions company isn’t out of date, you have to make sure they’ve been around long enough to know what they’re talking about:
- They need technical knowledge to ensure your needs are matched with the best possible IT services and solutions
- They need to know how to run a business so they can provide further consulting and support as to how technology can help you grow your company
- You need to be able to trust that their business isn’t about to fold
The fact is that the delivery of technology solutions should only be the beginning of what the best Bay Area Computer Solutions company will do for you. Those that are truly invested in your success will ensure that their IT services achieve real business results for your company.
To that end, who would you trust more to understand what it takes to achieve real success in business? A start-up that’s barely a year old? Or a seasoned provider that’s grown and changed with the IT support industry?
A truly worthwhile Bay Area Computer Solutions company should combine the best of the old and new. Reliable and trusted business methods paired with the latest technology will help you achieve the future you’ve always wanted for your business.
Will you help me save money?
Instead of attempting to budget the number of hours you’ll have to pay for IT maintenance each month, the right Bay Area Computer Solutions company will give you the precise knowledge you need to develop a perfect budget:
- Flat-rate pricing means you don’t have to guess what your IT services will cost each month, which frees up money to spend on other areas of your business that really need it.
- Flat-rate pricing costs a fraction of what you would pay to maintain an internal IT staff. By outsourcing your IT needs, you no longer have to pay salaries, benefits, and vacation pay to internal IT employees.
Do you understand my staff?
Optimal IT comes from a combination of expert support, well-informed users, and reliable technology.
Whereas some Computer Solutions companies will provide you with one or two of those components at best, the truly worthwhile partners are committed to ensuring you get all three.
- They should take the time to get to know your business inside and out, without onsite visits and periodic consultations
- They should ask and understand your staff’s main concerns with business technology
- The services they provide should be tailored to you and your staff’s needs – not a preset, one-size-fits-all package
The right Bay Area Computer Solutions company will provide reliable technology and responsive support like many others, but the real difference is how they help your staff put those resources to work. That’s what helps you become more productive and more successful.
Intivix – The Bay Area Computer Solutions Company With The Answers You’re Looking For
Clearly, there’s a lot to consider when it comes to finding the right partner in IT support. Fortunately, you don’t have to look too far to find one that will give the right answers to these questions.
Intivix is proud to offer managed and proactive services, backed by years of experience and featuring the latest innovations in IT solutions. We strive to provide extensive services that fit the needs of you and your staff, and whenever possible, we take part in the local community to help out and give back.
If you’re looking for the best Bay Area Computer Solutions company, we’d love to talk to you today. Our team is eager to answer your IT questions and back them up with real results. Get in touch with us at (415) 543-1033 or [email protected] get started right away.