I would not hesitate in recommending their services to any business that is looking for a technology partner to assist their company in both growth and productivity—Intivix is the answer.
We get a real sense that lntivix is committed to our success. They are friendly, responsive, and we know they are working with us to make sure our processes and systems are resilient and secure.
lntivix is committed and focused on providing excellent customer service, implementing security best practices, and counsels us with expert and unbiased IT advice. We have worked with other IT firms before choosing lntivix. Yet, when lntivix came onboard, we quickly realized what our previous IT providers never delivered on.
We have used other consulting companies in the past, but Intivix is heads and shoulders above those companies. We really appreciate the personal attention we receive from Intivix, the fast response, and the knowledgeable support that help us stay working with top efficiency.
If you choose Intivix, you won’t be sorry. Their client-first focus, willingness to go the extra mile to solve any issues that arise, and extreme dependability is second to none. We know they have our back.
Intivix also keeps us abreast of the latest and greatest IT options available to us so we can stay ahead of our competition and solve real business problems.
In comparison to other IT firms we have worked with, the full-time monitoring and proactive system maintenance is a show stopper. That alone is enough to make Intivix our technology partner. Give them a call today!
President, R.L. Brown Construction, Inc.
Working with Intivix is a MUST. Look no further. We looked for an IT solution for over 6 months, and Intivix came out as a clear-cut winner. But, most importantly, Intivix has delivered on all their promises, levels of service, and MORE.
We have witnessed the emergence over the past years of a Company which is very dedicated to their customers. The knowledge, expertise and professionalism of the Intivix staff has served us well. Whenever we have a need to request their help to resolve any IT issue, the thoroughness, steadfastness and time their staff applies to seeking out solutions demonstrates their commitment to their customers.
As our Company has been transitioning from Windows XP to Windows 7, the Intivix staff has been paramount in imaging the computers for deployment. They have been efficient and quick to modify any needed changes for the end users.
From a personal standpoint, Rob Schenk and some of his staff on a number of occasions have also visited my home to personally handle any equipment installations or troubleshoot any software problems or difficulties.
One of the best benefits we have received since contracting with Intivix is having available a truly reliable and expert source upon which we can depend to assist us at any given time. Additionally, the advice and help given to us with regard to equipment and software research for our various and continued growth needs has played a beneficial and significant role in our Company’s IT development.
Our two Companies seem to have grown hand in hand, and we welcome any future collaboration.
The transition was seamless.
Intivix has brought our company further, one step at a time. I haven’t had to worry about it. I know I can call lntivix and [they’ll] help us.
Intivix has always been there to help us and make sure we have strategic assistance. Intivix has [consistently] been up-to-date and never behind.
We’re looking forward to the future, going into the Cloud, and getting our servers out in the Cloud so we don’t have on-site [servers] anymore. We’d like to implement tablet technology and keep on going with the technology that is out there.
The Intivix staff is excellent. They are always there to answer any questions - over the phone or in person. They aim to please. If there is anything they don’t know, they will find out for you. They’ve also helped in training me. I’ve had no formal schooling, and Intivix has been my teacher.
We rarely have any downtime. When there is any problem, there is 24/7 access. And me, with my strange hours, there is always someone available. The most recent issue was that I had a printer that wasn’t communicating, and I was working from home. I was able to get the help desk, and they worked with me until we resolved it. They got our staff working and, as soon as I arrived on-site, everything was smooth. We figured out the problem and got it working.
Intivix is on the cutting-edge of technology, and helps guide us from getting too ahead of ourselves. We hear about stuff in the news about all these new technologies, and we have a lot of reps who are eager to jump into the newest thing. Intivix helps us stay in a better place, with tried-and-true tactics, with things that work.
Our sales staff employees don’t have a lot of background in computer technologies. If there is anything that we can learn, lntivix is right there to help us. Intivix has been with us for such a long time - lntivix is like family. It’s a tight crew.
Everybody all works together. It’s like at Italfoods, where we are like a family. We’ve all grown together.
I recently had an experience where Intivix saved me. I was right in the middle of a tight deadline and had spent a lot of time working on several important documents, and then I made a change and “Poof, the files were gone.” Needless to say, I was horror stricken and worked with the Intivix help desk who helped me restore what I had lost. They got me up and running and I was able to keep my deadlines without redoing a ton of work. A big sigh of relief...
Intivix support staff is also helpful with singular computer issues, that is, when a single computer system acts up they are able to help trouble-shoot the problem quickly and efficiently. When computer systems need replacing, while M&A staff can do the basic setup and installation, there are within the server environment various protocols that can only be addressed by Intivix which, because of M&A’s history with them, Intivix is able to solve rapidly and expertly.
M&A is very computer/server dependent. Having Intivix as our IT source has created peace of mind that enables staff to focus on job performance, not computer aggravation. For any business that needs IT assistance M&A highly recommends Intivix.
Monk & Associates
We enjoy working with the Intivix staff who are very responsive. Having timely response to IT support issues for both our Mac and PC user base helps us enhance our productivity.
CIO, United Way Bay Area
Obstacles / Pain Points
IT changing ad not being able to keep up with changes and more specialized IT
Co-Managed IT Services
IT Administrator, Italfoods, Inc
IT really does not state obstacles or the services we provide
Co-Managed IT Services
Director of IT Operations – United Way Bay Area
Disaster Recovery and IT changing ad not being able to keep up with changes and more specialized IT, Server Maintenance, Standardize Desktop
Co-Managed IT Services
Jay Peppers Martens
Director of MLS and IT
San Francisco Association of Realtors
Out of date Firewall. Changed over the entire network. System needed to have an overhaul for security and hardware updated.
Co-Managed IT Services
Dealer Principal – Albany Subaru
Updates with industry as it changes.
Director of Operations
Had no network or systems in place, not knowledgeable in the IT department
Managed IT Services
Moving to the Cloud