Bay Area IT Support & IT Services

The Intivix Blog

Business IT Articles, News and Tips

What You Need to Know, and How to Handle Microsoft End of Life 2020

Ah technology. It’s great isn’t it? It helps businesses, large and small, run efficiently which means their customers get what they need faster. And on a personal side, technology puts information at our fingertips…or shares information with just the sound of our voice. Ah, technology. We really do love it. Except when it starts to slow down, or worse yet, put us at risk for hackers trying to steal our organization’s data, which could also be our customer data. At that point, technology quickly becomes our enemy.

Microsoft EOL

The good news is, we have the opportunity to keep technology on the love side of our emotions, by simply staying on top of things, like necessary upgrades. And, there’s a necessary, and pretty big (some might say enormous) change coming up that we all need to be aware of. Microsoft EOL ending Extended Support for Windows 7, Windows Server 2008/R2 and Exchange Server 2010 on January 14, 2020, and this impacts all businesses using these products. Is this time to panic? No. But it is time to prepare and get ahead of the game, so that you stay in love with our beloved technology.

Here’s What You Need to Know

If your business is using Windows 7, Windows Server 2008/R2 or Exchange Server 2010, it is time to act. Continuing to use workstations or servers after Extended Support is discontinued puts the business at risk. This risk comes in the form of substantially decreased security, potential compliance issues and the possibility of customer loss.

  • Substantially Decreased Security: When Microsoft ends their Extended Support for any product, it means that they will no longer issue those unbelievably important security updates. And when we say unbelievably important, we mean it. Without those security updates your data is at risk of being stolen by hackers and depending on the type of data that you store, that could lead to serious issues. This lack of security should not be taken lightly – it is a big deal and should be at the top of your mind as it relates to these Microsoft products.
  • Potential Compliance Issues: Some companies must have a documented plan in place for full, uninterrupted security support because it has a direct impact on their customers. Without the plan, and without acting on the plan, customers could state that the company is in breach of compliance. Nobody wants that, and in this case, it is avoidable.
  • Possible Customer Loss: Losing customers is not something that a business looks forward to. And, customer’s have come to expect that their data is being kept secure. If their data is not secure, or worse a hacker gets ahold of it, say “bye” to that customer. In addition, larger organizations tend to only work with businesses that stay up-to-date with their technology.

But enough doom and gloom, let’s look at how to avoid these issues, skate right through January 14, 2020 and keep on loving technology.

Here’s What to Do

Based on the calendar, January is not right around the calendar. However, in terms of technology and new equipment, January is just a hop, skip and a jump away. So, the first thing you need to know is:

Act now, or at least very soon. The end of Extended Support impacts a lot of businesses, and individuals, which means there will be a lot of organizations needing support and new equipment. And we all know that when a lot of people need the same thing, there can be a shortage or delay of some type in getting that thing. Rather than getting bunched in with the group that waits to the last minute, get a jump of things and coast through January 14, 2020 like it was never a care in your world.

The second thing you need to know:

This is actually an opportunity! It’s true, this provides the nudge to replace aging PC’s, take advantage of the productivity enhancements that come with newer machines and enjoy the improved security and usability that comes with the newer technology that is availability. Things have improved quite a bit over the last ten years that Windows 7, Windows Server 2008/R2 and Exchange Server 2010 have been around, and the businesses have the great opportunity to take advantage of these newer enhancements, which will likely make doing and completing work just a bit easier (talk about a win!). And, if you take action now, you can roll-out technology upgrades quarterly, instead of all at once, which will ease the transition and potential stress internally.

One more thing:

Intivix is here to help. The Intivix team is ready and able to help with this transition. We’ll work with you to determine what your business needs and an appropriate roll-out plan. Give us a shout to get the ball rolling.

Here’s What Not to Do

This will be brief – do not ignore this information. If you ignore it, it will not go away.

January 14, 2020 will happen, which means Microsoft will end their Extended Support for Windows 7, Windows Server 2008/R2 and Exchange Server 2010. With some planning and discussions with your IT services team, January 14 can be just a regular Tuesday. A Tuesday that has you sipping your coffee, tea, smoothie, or whatever your office drink of choice is, enjoying a more secure and improved Microsoft PC or server. Cheers!