The Intivix team is very committed to delivering a great customer experience. If you are looking to work with a professional group that is committed to getting results consistently, call Intivix. Highly recommended.
22:15 15 Aug 19
It’s been great working with Rob Schenk and his knowledgeable staff. They truly embrace technology and are passionate about working with businesses to see them grow and prosper. I highly recommend working with Rob and his team of talented Engineers. They will customize a solution that is right for you!
18:31 06 Aug 19
In our interactions with Intivix, we've found them to be responsive, strategic with their recommendations, and work has been completed at a high level. Great breadth of skills, matched with smart business acumen. Highly recommended.
18:59 26 Mar 19
I wanted to take the opportunity to thank Intivix for many years of computer support and software management for my company and to spread the word for potential new customers. Being a small business means that you don’t always have the staff required to support all your company’s infrastructure needs. As a structured network cabling company, we had plenty of wiring engineers but not a lot of software maintenance and growth support. Intivix filled those positions for HC&C and their responsiveness to our needs allowed me to run my business and for the techs to do the work for our customers without software worries. In addition to providing services as our computer support vendor we often worked for the same customer providing a complete computer, software and network structure. Although we weren’t an official partnership, HC&C and Intivix worked together as if we were. Neither company could complete their job thoroughly and completely without the other providing a finished and problem free project. As we all know, projects rarely rollout as planned; so, it is the way a company works when there are problems that is the most telling. Intivix handled issues and changes effectively and efficiently.Julie Hardgrove, (former) President and CEO HC&C Communications, Inc.
14:40 30 Jan 19
17:40 29 Jan 19
Intivix is a professional, conscientious, dedicated team that gets the job done and has fun doing it! You cannot go wrong trusting Intivix to your critical IT service needs.
14:48 11 Jan 19
Intivix is on the leading edge of IT and security. They have provided excellent service and are very quick to resolve problems.
19:34 05 Nov 18
19:58 24 Oct 18
Roger M. Low
13:48 12 Oct 18
17:52 11 Oct 18
20:29 10 Aug 18
The next best thing to in-house support. What impresses me the most is their helpful, friendly attitude. It's a pleasure to engage with them. Do yourself a favor and hire Intivix to manage your business systems.
13:08 10 Aug 18
Seriously, had my previous employer hired Intivix BEFORE the cyber security breach occurred, it wouldn't have happened! These folks know how to keep your network safe and secure!
16:22 07 Aug 18
These guys are the best IT company in the Bay Area by far. If you're looking for professional business technology support, then definitely reach out to Intivix!
15:20 16 Jul 18
I've worked with Intivix on multiple projects; they have a really great team and we all have enjoyed working with them.
15:17 16 Jul 18
Working with Intivix has been a great experience!
15:15 16 Jul 18
15:14 16 Jul 18
Great to work with
14:31 06 Jun 18
The leadership and staff of Intivix have always been great to deal with. They provide their clients with high value, business-growth oriented IT services.
13:35 06 Jun 18
13:06 06 Jun 18
Jonathan Mc Millan
12:26 06 Jun 18
22:49 05 Jun 18
Best it service
22:47 05 Jun 18
You guys are doing a great job with marketing and HR
22:04 05 Jun 18
Intivix is a great partner of Ulistic and we are happy to be working with them.
21:31 01 May 18
Intivix is always in the forefront of current technology helping us to be more efficient and secure. They keep our best interest in mind. If you are looking for an IT partner Intivix is it.
16:45 27 Apr 18
I have been currently working with Intivix for about 8 months. The staff is impeccable. If you are looking to work with an innovative IT firm, look no further you have found them. Best IT Service Hands down.
18:42 07 Nov 17
Intivix is a great IT firm with knowledgable and friendly staff. They have been able to manage and also quickly resolve any IT issues relating to servers, firewalls and desktop/laptops. If you are looking for a local San Francisco IT firm that will get the job done, then look no further.
14:52 10 Aug 17
I’ve been impressed with the Intivix team, their strategic guidance, personable service, and high level of technical expertise… If you’re looking for an IT company to work with, you won’t go wrong with Intivix. Great company.
12:02 08 Aug 17
The Team at Intivix assisted with a firewall replacement and ISP cut-over at a remote site for one of my Clients in the San Francisco area. Phenomenal work, cut-over was seamless with little down time. Very personable service and excellent feedback from the client. Highly recommended.
20:17 03 Aug 17
Always friendly, fast and competent technical help. Intivix has helped me move my business forward.
18:12 18 Jul 17
Amazing team with fantastic support!
17:01 18 Jul 17
Intivix is great! Their IT's are very knowledgeable, helpful and dependable.
19:37 19 Jun 17
True professionals! They deliver above and beyond IT services to businesses in the San Francisco Bay area.
14:33 04 Nov 16
19:37 03 Nov 16
Very responsive, very knowledgeable and easy to talk to. They listen to to our needs and requirements. They have great industry ties so we keep up with latest and most important trends relevant to our business. They assist us with our IT strategy. The whole team is "Awesome".
19:27 03 Nov 16
Intivix is fantastic. They're always reliable and their customer service is superb. I would highly recommend them to anyone looking for help managing their IT environment.
19:25 03 Nov 16
Lovely people! Got the job done ahead of schedule too!
19:24 03 Nov 16
Intivix Rocks!!! Simply put...When you need a company in San Francisco to look after your IT...these guys know what they are doing.
23:57 26 Aug 15
Intivix provides IT support, Consulting, IT Security and Application Development to businesses in San Francisco and the Bay Area.
Hacked. The term just sounds bad. Like what a cat does with a hairball. Well, it is bad. But if you’re on top of things, not so bad.
Once again, I’ve taken a dive into a subject in which I’ve been a bit remiss. Oh, let’s get real. Very remiss. It’s similar to knowing there’s something wrong with your car, but you just turn up the stereo. Yes, I’ve been treading on thin ice.
How shall they hack thee? Let me count the ways.
Front door, back door, side door, and the infamous trap door of your Bank and Credit Card accounts, e-mail, Smartphones, computers, home network, tablets… (Whoa! I’m out of breath.) …Your SMS Messages, Facebook, Twitter, Instagram accounts, your dating and fitness apps, and even your Amazon Echo, Alexa and more. The list will never end.
What’s more, these hackers don’t even bother to knock. They have no shame and are pretty darn proud of their prowess.
The top four are: The darker the hat the shadier the hacker.
Black Hats. The bad guys. Really bad. Criminals.
White Hats. The good guys AKA Ethical Hacker.
Gray Hats. Half good, half bad. More hobbyists than anything.
Red Hats. The Vigilantes. There’s no judge and jury with this crew.
Yes, there are more hacker hats in the spectrum, but these four give you the idea.
What to do when you get hacked?
It’s not if. It’s when. So, we’ll keep this simple. And gentle.
I’ve provided a down and dirty “You’ve Been Hacked Cheat Sheet” It contains “THE CLUES” you’ve been hacked, the “WHAT TO DO’S” if in fact you have been hacked, and the “Aftermath NEVER DO’S” to avoid that pain again. It doesn’t go too deep, but you’ll have what you need to survive. If all else fails, the experts at Intivix can save the day.
THEN YOU’VE BEEN HACKED’ CHEAT SHEET
BANK HOLD-UPS! And your plastic.
CLUES – Uh-Ohs
Money is gone
WHAT TO DO’S – Do not wait another minute to:
View and confirm your identity online
Call your bank
Report the fraud
Freeze your account
Change your account username, pins, and passwords
Think about changing your email usernames and passwords
If your bank is not Black Hat-ready, find one that is.
The good news is that banks will refund money due to fraudulent transactions. But act fast, as their liability decreases over time. Be sure and read the fine print.
Still not satisfied? Check your financial institution’s website for everything you need to know about waking up to a hacked bank account. Or better yet, just call them. They’re more than eager to hold your hand.
You and your friends are receiving strange texts and emails that you all didn’t send
Strange apps have installed themselves – Google them!
Standby mode lights up randomly
Battery drain and Increased data use
Some of your apps are down or wigging out
Weird text messages like code language
Shutdown is difficult or slow
Unexpected charges on your wireless bill
Spam filters blocking your emails
Device is accessing bad sites on its own
Data breaches elsewhere
WHAT TO DO’S
Check for and delete suspect apps listed in your “Application Management” in your “Application Settings”
Still not sure? See your wireless provider
Simply change your iCloud password, and it will shut you spyware down!
Check for “Unknown sources” in your “Safety and Privacy Settings”
To be extra sure. Go to “Factory Reset” for additional instructions.
Scan regularly for malware and viruses
Update your iPhone with the latest available iTunes updates or manually via your mac.
Stay off public Wi-Fi networks! Free ain’t cheap!
Always install your latest updates for your phone and all your apps.
Prevent Bluetooth invasions, keep it off unless you’re using it.
If you really want to keep your SMS messages secure, go with the super-duper secure messaging apps like Signal or the simpler WhatsApp with end-to-end encryption, topped with multifactor authentication and an every-penny-worth it password manager.
YOU HAVE MAIL! AND SOME JERK HACKED IT.
CLUES – Uh-Ohs
Everything is running slower than usual
Receiving an unusual amount of spam
You and your contacts getting emails that you all didn’t send
Spam filters blocking your emails
Data breaches elsewhere
WHAT TO DO’S
Change your password (if you still have access) to a VERY STRONG one.
No access? Get guidelines from your provider’s website site.
Alert your contacts! Advise them to ignore any recent bizarre mail from you.
Scan your devices for malware and viruses.
Dive into your email settings and check/update: forwarding addresses, reply-to setting, auto-reply settings, signature, everything!
Review your address book for unfamiliar contacts/addresses.
Install internet security software.
Add a two-step verification process.
Change your password and security Q/A answers on any other sites/accounts you’ve used your email address and/or same passwords.
Totally consider a password management application.
Bookmark sites where you usually input your email and password (avoid linking from email).
Stay off public Wi-Fi! It’s a hacker’s playground.
If you really want to keep your messages secure, go with the super-duper secure messaging apps like Signal or the simpler WhatsApp with end-to-end encryption, topped with multifactor authentication and an every-penny-worth it password manager.
SAY IT ISN’T SO! YOUR FACEBOOK WAS HACKED?
CLUES – Uh-Ohs
Your hacked self is posting on your friends’ walls, and it’s not pretty!
Your “account” is sending wacky emails
Your profile information or picture has changed
Warnings/Alerts that your email has changed
Automated friend requests, likes, follows and other random notifications
WHAT TO DO’S
Head for the Security and Login section and see where and with what you’ve you logged in. If it’s not you, delete it.
Check in Settings > Payments to review your payment activity and/or Ads Manager payment history.
Let Facebook know about any Hack attempts – they WANT TO KNOW
Send a message using the SUPPORT INBOX in the Help Center
Intivix has extensive experience in optimizing technology for businesses. We have been the trusted IT partner of countless San Francisco businesses since 1996. If you have questions about optimizing your technology strategy, reach out to our team for strategic consultation any time at (415) 543-1033.
FEEDBACK FROM OUR RAVING FANS
The biggest benefit to R.L. Brown Construction for working with Intivix is Peace of Mind. I rest well at night knowing when I walk into the office the next day, our systems are fully operational, and our team will be productive and efficient. In comparison to other IT firms we have worked with, the full-time monitoring and proactive system maintenance is a show stopper. That alone is enough to make Intivix our technology partner. Give them a call today!
R.L. Brown Construction, Inc.
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